Hana Albalushi

Quality Assurance & QHSE

Ajman, United Arab Emirates

Profile summary

Quality Assurance & Sustainability professional holding an Industrial Engineering degree with background experience in Quality Assurance, Facilities Management, and Operations. Knowledgeable in Quality Management Systems, process improvement, document control, operational excellence, and sustainability. Experienced in supporting ISO 9001, ISO 14001, ISO 45001, and ISO 50001 compliance, conducting internal audits, and improving operational processes with proficiency in Lean methodologies, data analysis, and continuous improvement.

Career highlights

Quality & QHSE: ISO 9001, ISO 14001, ISO 45001, and ISO 50001 management system requirements through internal audits, compliance activities, risk assessments, CAPA, and controlled documentation.

Sustainability & Environmental Performance: GHG emissions reporting, environmental and energy KPI monitoring, materiality assessment, and sustainability-related documentation.

Continuous Improvement: Applied Lean Six Sigma, Kaizen, 5S, and Value Stream Mapping to support process improvement and operational efficiency initiatives.

Key skills

Skills
Lean Six SigmaKaizenProcess EngineeringValue Stream MappingContinuous ImprovementProject ManagementProject CoordinationQuality Management SystemsISO 9001ISO 14001ISO 45001ISO 50001Internal AuditsComplianceDocument ControlRisk AssessmentGHG EmissionsFacilities ManagementMicrosoft Office Suite (Excel, Word, PowerPoint)Data Analysis & VisualizationSOP

Professional experience

QUALITY ASSURANCE OFFICERJan 2026 - Present
ASAS SteelSharjah, United Arab Emirates
  • ISO Compliance: ISO 9001, ISO 14001, ISO 45001 & ISO 50001.
  • Audits & Risk: Internal audits, compliance assessments & risk assessments.
  • Incident Investigation: Incident reporting, root cause analysis & corrective actions.
  • CAPA & Documentation: Non-conformities, CAPA, SOPs & document control.
  • Sustainability & KPIs: GHG emissions, environmental & energy performance monitoring.
OPERATIONAL ASSOCIATE (UAE AMBASSADOR PROGRAM)Oct 2025 - Jan 2026
Warner Bros. World Abu Dhabi – Miral ExperiencesAbu Dhabi, United Arab Emirates
  • Supported daily theme park operations, ensuring safety, SOP compliance, and ride efficiency.
  • Conducted pre-opening inspections and attraction readiness checks.
  • Monitored ride dispatch, capacity, and queue flow.
  • Coordinated with supervisors and maintenance for smooth operations.
ENGINEERING INTERNJan 2025 - May 2025
Etisalat Facilities Management – Etisalat Services Holding by e&Dubai, United Arab Emirates
  • Assisted in facilities management, technical operations, and project coordination.
  • Supported procurement, supplier evaluation, and Project P&L preparation.
  • Monitored systems and conducted site visits for HVAC, fire, BMS, and electrical maintenance.
INTERNSHIPDec 2017 - Jan 2018
Ajman Chamber of Commerce and IndustryAjman, United Arab Emirates
  • Contributed to administrative and client-facing functions in the Commercial Services Department
  • Certificates of Origin and Transactions Services, Entrepreneurship and Franchising, Legal Services.
  • Gained hands-on experience in administrative procedures, customer service, and document processing.

Projects

Warehouse Operations Optimization

Project Overview: Enhanced operational efficiency in warehouse processes by implementing automation systems, ergonomic workstation designs, and sustainable practices aligned with global standards. Role/Responsibility: Led the design and development of layout improvements, optimized signage systems, introduced waste recycling protocols, and proposed energy-efficient lighting solutions. Arena Simulation, Microsoft Excel Outcome: Delivered a fully documented solution that improved workflow, increased safety, and aligned operations with sustainability goals.

Education

Bachelor of Science in Industrial Engineering TechnologySep 2025
Higher Colleges of Technology, Dubai, UAE
High School Certificate – AdvancedJul 2019
Sheikha Bint Saeed Preparatory School

Certifications

ISO 50001:2018 (EnMS) Awareness & Internal Auditor TrainingFAHSS W.L.L.2026-06-01T00:00:00.000Z
Autism and Sensory Awareness Training CertificateIBCCES2025-10-01T00:00:00.000Z
Six Sigma Foundations CertificateProject Management Institute2025-07-01T00:00:00.000Z
Management Workshop CertificateGet Smart Training Center2025-05-01T00:00:00.000Z
Machine Learning & AI Foundations CertificateLinkedIn Learning2024-05-01T00:00:00.000Z
Project Management Certificate (PMA)HCT, Project Management Institute2022-06-01T00:00:00.000Z
Operations Management FoundationsProject Management Institute2023-03-01T00:00:00.000Z

Languages

Arabic · Native

English · Fluent